The Eyes Have It

woman in protective mask

The single most effective communication tool on the planet is the human face. Together with your voice and body language, you are uniquely and supremely equipped to communicate and interact with your fellow beings. There is no emotion that cannot be translated and understood through your facial expressions. These days these fabulous tools are constrained […]

Communicating With Your Whole Package (YOU)

I had a very interesting meeting this morning, listening to people give a one-minute intro about themselves and their businesses. As a communication expert, I frequently find that what people intend to say is buried or submerged beneath layers of uncertainty and physical or emotional discomfort.  A terrible disconnect occurs when our words are not […]

The Handshake – Your Ultimate Letter of Introduction

Handshake

We spend considerable time and money on our business cards because they represent us and our company. You wouldn’t think of handing someone a bent, tattered or smeared business card. The same thinking applies to how you shake hands. The handshake is one of the most important things we do. It is at the core […]