Communicating With Your Whole Package (YOU)

I had a very interesting meeting this morning, listening to people give a one-minute intro about themselves and their businesses. As a communication expert, I frequently find that what people intend to say is buried or submerged beneath layers of uncertainty and physical or emotional discomfort.  A terrible disconnect occurs when our words are not […]

The Handshake – Your Ultimate Letter of Introduction

Handshake

We spend considerable time and money on our business cards because they represent us and our company. You wouldn’t think of handing someone a bent, tattered or smeared business card. The same thinking applies to how you shake hands. The handshake is one of the most important things we do. It is at the core […]

What You Didn’t Know About Connecting With Your Passion

How does knowing what you’re passionate about lead to a more successful career, and in turn, a more successful life? Passion is the most compelling part of our emotional makeup and in many ways, defines who we are and how we communicate who we are. People respond to passionate expression.  Passion is one of the […]

It’s Show Time!

You are a sales manager about to address your team… it’s Show Time! You are a grocery clerk and your next customer in line approaches the checkout… it’s Show Time! You are a product demonstrator in a retail store offering samples… it’s Show Time! You are a telephone representative or salesperson answering the next call… it’s Show Time! […]

What Might Happen If You Communicated With More Vitality?

It is the very nature of my business to look at the way people present themselves and at the heart of the training we look at how each person expresses their innate vitality. This is a powerful word… please take note. As an example, I’ve included some synonyms of “vitality” below. Do any of these […]