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Human dialogue, in my humble opinion, has taken a turn for the worse. Your message is important, and how you deliver your message is equally important. If it’s not received, your message is lost. You don’t want that. We have to take responsibility for what we say…and how we say it. For example, do you […]
IT’S JUNE 1st, 2020 and most of us have been in quarantine or semi-isolation for going on three months. Lately, I’ve started feeling more longing to really communicate with my family. Despite our socially-distanced hikes and Zoom calls I’m feeling deprived and lonely. I haven’t hugged my granddaughters in so long, let alone my daughter […]
I had a very interesting meeting this morning, listening to people give a one-minute intro about themselves and their businesses. As a communication expert, I frequently find that what people intend to say is buried or submerged beneath layers of uncertainty and physical or emotional discomfort. A terrible disconnect occurs when our words are not […]
I just posted a quote on my Facebook page that reads “Life is like a ten-speed bike— Most of us have gears we never use.” Charles Schultz Who can deny that pithy observation? My first response is “Why do we settle for limiting ourselves to two or three gears? The main reason is that our […]
How does knowing what you’re passionate about lead to a more successful career, and in turn, a more successful life? Passion is the most compelling part of our emotional makeup and in many ways, defines who we are and how we communicate who we are. People respond to passionate expression. Passion is one of the […]
Nature and animals have always been a major part of my life. I live on a corner in the foothills bordering Topanga State Park, California, from which we have rescued dogs, cats, baby crows, several sets of hummingbirds, possum, and now my duck story. The Duck Story About 6-8 weeks ago a Mallard male and […]
Let’s talk about some specific moments that can fill us with tension. Since most people’s worst fear is speaking in front of a group, let’s start there. You may be saying “There is no way I would ever give a speech in front of an audience, and the type of work I do would never […]
You are a sales manager about to address your team… it’s Show Time! You are a grocery clerk and your next customer in line approaches the checkout… it’s Show Time! You are a product demonstrator in a retail store offering samples… it’s Show Time! You are a telephone representative or salesperson answering the next call… it’s Show Time! […]
It is the very nature of my business to look at the way people present themselves and at the heart of the training we look at how each person expresses their innate vitality. This is a powerful word… please take note. As an example, I’ve included some synonyms of “vitality” below. Do any of these […]
The other day, I found myself standing in front of the mirror getting ready to go to an early morning meeting. As I looked in the mirror, I realized I wasn’t quite awake yet. I’d hopped out of bed anxious to get the makeup and hair out of the way. I thought to myself, “It’s […]